Note: By using okbaazi.bet, you agree to this Privacy Policy. Any updates will be posted directly on this page.
01 Introduction & Scope
Okbaazi.bet ("okbaazi", "we") takes your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, and how we keep it secure.
This policy applies to all okbaazi services — including the website, mobile app (if available), customer support chat, and email communications. It takes effect whenever you open an account, make a deposit, place a bet, or simply browse okbaazi.
Okbaazi complies with international data protection standards and operates in accordance with the Bangladesh Digital Security Act 2018. Our goal is to maintain complete transparency about how your information is handled.
02 What Information We Collect
Okbaazi collects the following types of data to deliver its services. We never collect information that isn't needed.
| Data Type |
Example |
Why It's Needed |
| Identity Information |
Full name, date of birth, national ID number |
To complete age verification and KYC |
| Contact Information |
Mobile number, email, address |
For account inquiries, contact & support |
| Financial Information |
Payment method type, transaction history |
Payment Processing & Fraud Prevention |
| Usage Data |
Login time, betting history, preferred games |
Service Improvement & Personalization |
| Device Information |
IP address, browser, device type |
Security & Fraud Detection |
Payment card details: okbaazi never stores your full card number or payment PIN on its own servers. All payments are processed through secure third-party payment gateways.
03 How Data Is Collected
Okbaazi collects your information in several ways. These are outlined clearly below:
- Directly provided: Information you provide directly through registration forms, KYC verification, support tickets, or live chat
- Automatically collected: Log data, IP address, and device information collected via cookies and tracking technologies during platform use
- Payment Processors: Transaction confirmation details from Mobile Pay, Nagad, Rocket, or banking services
- Identity Verification Services: Verification data received from third-party identity verification agencies during the KYC process
We do not collect your information from public social media profiles or any unnecessary sources.
04 How We Use Your Information
Data collected is used only for its stated purpose. okbaazi never misuses your information.
Service Operations
To manage your account, process transactions, and deliver betting services
Security & Fraud Prevention
To detect suspicious activity and keep your account secure
Service Improvement
To analyse usage patterns and improve the platform
Relevant Offers
To keep you informed about bonuses and promotions tailored to your preferences (subject to your consent)
Legal Compliance
To meet regulatory requirements and comply with legal obligations
Customer Support
Your information is used as reference to resolve issues and provide effective support
05 Data Sharing Policy — Who We Share With & Why
Okbaazi never sells your data. However, in certain limited circumstances, it may be shared with specific third parties:
- Payment Processors: Payment service providers such as Mobile Pay, Nagad, and Rocket receive only the information necessary to process transactions
- KYC Service Provider: Your information may be shared with authorized verification agencies for age and identity verification purposes
- Legal Authorities: We may be required to share information with government authorities in response to court orders, investigations, or other legal obligations
- Technology Infrastructure: With cloud hosting and cybersecurity partners — all bound by strict confidentiality agreements
Guarantee: All parties we share data with are contractually bound to uphold our privacy standards. Your information is never passed on to advertising networks.
06 Cookie Policy
Okbaazi uses cookies in your browser. Cookies are small text files that help improve your experience on the website.
Types of cookies we use:
- Essential Cookies: Required to maintain login sessions and keep the platform running properly — these cannot be disabled
- Functional cookies: Your language preferences and login details — saved for your convenience
- Analytics Cookies: To understand which pages are visited most — data remains anonymized
You can manage cookies through your browser settings. However, disabling cookies entirely may cause some features to stop working.
07 Security Measures
Okbaazi uses multiple layers of security to protect your information, covering both technical and organizational safeguards.
1
SSL/TLS Encryption
All data transmissions are secured with 256-bit AES encryption — you can confirm this by the lock icon in your browser.
2
Two-Factor Authentication (2FA)
We recommend enabling two-factor authentication on your account for added security.
3
Firewall & Intrusion Detection
Advanced firewalls and a real-time intrusion detection system run around the clock, 24/7.
4
Regular Security Audits
Third-party cybersecurity experts regularly audit our systems to identify and address vulnerabilities.
5
Staff Training
All okbaazi staff are trained in data protection. Only authorized personnel have access to specific data.
Caution: No security measure is 100% foolproof. Keep your password strong and never share it with anyone. If you notice any suspicious activity, contact us immediately.
08 Your Data Rights
Okbaazi fully respects your rights over your own data. To exercise any of the rights below, email us at support@okbaazi.bet.
Right to Access
You can request to see what information we hold about you. We will respond within 30 days.
Right to Rectification
You may request corrections to any inaccurate or incomplete information we hold about you.
Right to Erasure
You may request deletion of your data unless we are required to retain it by law.
Right to Portability
You have the right to receive a copy of your data in a machine-readable format.
Right to Object to Processing
You may opt out of marketing communications or object to specific uses of your data.
Right to Restriction
You may request that processing of specific data be temporarily paused while an investigation is ongoing.
09 Data Retention Policy
Okbaazi does not retain your data longer than necessary. The retention periods for each data type are outlined below:
- Account Information: For the duration of active account use, and 5 years after closure (as required by law)
- Transaction Records: 7 years from the date of the last transaction (financial regulatory requirement)
- KYC documents: 5 years after account closure
- Log files & session data: Up to 90 days
- Marketing Preferences: Until consent is withdrawn
- Support chat history: Up to 2 years
After the retention period, your data is securely deleted or anonymized so that you can no longer be identified.
10 Policy Updates & Contact
Okbaazi may update this Privacy Policy from time to time. For any significant changes, you will be notified at your registered email address, and the "Last Updated" date at the top of this page will be revised accordingly.
- Continued use of the platform after a policy update will be considered acceptance of the revised policy
- If you do not agree to the updated policy, you may request to close your account
- Contact us for any privacy-related questions or concerns
Contact Information
Support hours: 24/7, in both Bangla and English
Response time for data requests: up to 30 business days